You have probably been thinking about this for some time and have some ideas for what you want to do. You may have heard about us from your friends or colleagues or you have seen our trailers or job signs and are looking for the first step...well, this is it!
Our preferred method of contact is via our contact form, which puts you directly into our contact database and ensures a timely response. Fill the form out with detail, including your project ideas, project address, phone and email information.
Our team will reach out via phone for that first initial conversation. This is your chance to tell us about your dreams and ideas, and to talk with our project developer about timelines, feasibility, budgets, and more. We use this initial phone call to make sure that we are the right fit for what you envision, and that you are enthusiastic about our process.
Qualification: Phone
The qualification process is mutual...are we a good fit to work together? Can we meet your expectations and vice versa?
The key to this phase is honest and open communication between all parties and developing a mutual sense of trust. In that first phone conversation, we’ll address the following:
General project overview (location, wish list, issues to address, timeline)
Identifying all decision makers in the process
Learn about home age, value and previous remodeling experience
Discuss budget/investment range and any financing requirements
Gain an understanding of your approach to selecting your builder
Review our process and confirm decision to proceed with an on-site consultation
We ask these questions so that we can understand your needs and offer our professional consultation and assistance in getting you to a solution that is attainable.
Our commitment to you is that we will be completely transparent and honest with you as we go through this discussion.
If we cannot meet your schedule requirements we will be honest about what we can do and what you should expect from SCB
If we feel that your budget range is off we will tell you what we think and why, and will offer some industry information about typical project costs or similar projects that we have completed
If we feel as though the project is not a good fit for what we do, we will be open and honest about that and will try to point you in the right direction
If you need financing we will recommend some options based on our experience and also explain our requirements to approve your lender before proceeding
If we do not feel that we can satisfy any of your needs, then we will be open and honest about that in our discussion
Qualification: On Site
If both parties are on the same page for the project goals, then SCB will schedule an on-site consultation with our project developer and designer This meeting requires the participation of all decision makers/stakeholders in the project/process.
At this meeting we will look at the site, impacted spaces and review the project goals and wish list. We may take a few photographs for reference. We will continue the discussion about budget and may be able to ball-park the project price or a cost range at that time, and we also may refer to some published guidelines of typical project costs or to similar projects that we have performed. We can answer questions about our process or capabilities.
Lastly, we will discuss our current schedule and backlog and may be able to preliminarily identify a target start date.
We cannot provide an accurate final price to produce a project until our Design Agreement (DA) phase is completed.
Design Agreement
The next step after the on site consultation is to proceed with a Design Agreement (DA) - this takes the project from concept all the way through to a construction contract.
During the DA phase, we develop the final scope of work, determine all fixtures and finishes, work with our trade partners to get accurate pricing, and narrow in on final design concepts using our 3D rendering technology.
In other words, the DA process allows us to completely plan the project up front, prior to commencement, in order to efficiently execute the work and guarantee pricing for the client without surprises.
The fee will vary from project to project, however there is a minimum fee of $1000.00 and a realistic estimate of the fee is 4% of the total project cost or budget. The fee is non-refundable, however, if the entire amount is not consumed on the SCB hourly rate basis, we will apply the remainder to the balance of the construction contract.